Frequently Asked Questions
Everything you need to know about shopping with ALLCITY Network
What are your standard shipping times?
Orders are typically processed within 1-3 business days. Domestic shipping usually takes 3-7 business days, while international shipping can take 10-21 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition with tags attached. Please note that certain limited-edition releases may be final sale.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and customs duties are calculated at checkout based on your specific location and order weight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I know what size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our charts to ensure the perfect fit.